Kiah Academy eLearning

Helping bridge the public sector capability gap

Explore our eLearning course library

Kiah Academy

Helping bridge the public sector capability gap

Scalable, affordable and accessible approaches to building your team’s capability

Need to write better, communicate clearer, negotiate more strongly, present more powerfully, influence more effectively? There is a course for you.

Designed and built from experience to meet the demands of our clients, we are now offering them publicly as standalone courses. Based on best practices from academia and industry and sharing the tools and techniques across the consulting industry.

Choose a delivery method that suits you:

E-Learning

Introductions Online

Not a dating service! We develop self-paced, bite-sized courses delivered online that can be completed by anyone, any time, in any place. Accessible, affordable and timely, and some can be “traded up” to an Insights Program later. 
practical E-learning

Insights Online

TEXT ABOUT INSIGHTS ONLINE COURSES

Practical, experiential and activity based online learning
practical 1-day courses

Insights Courses

Affordable, accessible progress towards enhanced capability. 2-4 hours of self-paced online theory followed by a one-day face to face program that reinforces the theory through practical application. Do several to build the content of a Masterclass without the impact of several days away from work.
intensive 2-3 day courses

Masterclasses

Ideal for lifting the capability of a team, or an executive cohort, quickly. Highly experiential offsite courses with a fully integrated program, combining theory and practical immersive activities that each build on the experience of the one before.

Explore our programs

Commercial Acumen

Commercial acumen is a way of thinking, not a process or skill. Negotiation skills are essential but are not enough by themselves. You have to know how to create the value, claim the value, and keep the value.

Practical Practices

From writing effective emails, delivering powerful presentations, facilitation and problem solving, our course is built to give public sector professionals the capabilities and ‘edge’ that consultants and the private sector have coveted.

Impactful Communication



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Retail & Customer Service



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Bespoke Training

What you need, when you need it. 

When you can’t close the deal or fix the problem, or you have finished tender evaluation and you need your team trained in negotiations, or you are in dispute and disarray, we can help you break through and uplift your team.Feel free to ask us about bespoke programs – delivery and content designed specifically for your team. Theory and practice supported by program-specific strategy workshops and coaching, all designed to get you ready to get you where you need to go. They take a bit more effort, and a bit more time, but then tailoring for the best fit always does.

Why choose Kiah Academy?

Some of our clients include:
  • Department of Defence 
  • Department of Infrastructure, Transport and Regional Development
  • Department of Foreign Affairs and Trade
  • Queensland Government
  • South Australian Government
  • Geoscience Australia
  • Services Australia
  • Retail Drinks Australia

Our programs have been developed over decades, starting from our engagement in negotiations and commercial dispute resolution. In those roles, we were engaged by clients to work in their teams and with their teams, usually providing leadership and management. Success required the uplift of their teams to participate effectively in the negotiations, so we developed negotiation training, delivered as part of the engagement.

We invested in research and development, attending Harvard and Edinburgh business schools. We developed our own case studies drawn from our experiences working with the public sector. Our programs take commercial practices and apply them to the context of the public sector.

Find Out More

For more details on our Kiah Academy course offerings, or to discuss a tailored course for your organisation, please submit your details below.

        An excellent masterclass series... high in rich content and I spent much of the night after the class thinking deeply about the concepts and approaches outlined. 

— Masterclass participant

        Clear, concise and lots of value.
— Online participant
        I can safely say that I will be putting into practice in short order, ideas learnt and inspired by the class. 
— Insights course participant