Kiah Academy

Helping bridge the capability gap

Uplifting teams that work in, alongside, and to the public sector.

"Love your Masterclass, but I have more than 2,000 staff spread from Bamaga to Brisbane, less than a $1,000 per person for training, nor can we afford people to be away from work for best part of a week. How do your courses work for my teams?"
Designed specifically for those who work in, alongside, or to the public sector, I love delivering our Masterclasses. They hang together, taking participants on an integrated journey across a plethora of skills and challenges. Immersive, active and by all accounts very tiring. From negotiations, commercial acumen, writing critical papers through to practical operating practices for mid-level executives.  Built and designed at the requests of our clients who wanted access to the tools and techniques we used, so their teams could be more self-sufficient. 

But then a client said, great idea but.... it doesn't work for me. 

So, we redesigned the program to make it scalable, accessible and affordable, with more flexibility to design a program with the elements you need for your people. Delivered online self-paced, online facilitated, and one day face to face programs. Our Masterclasses are still available.

John Glenn, Convenor, Kiah Academy programs

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E-Learning

Insights online

Accessible and affordable, this approach provides reach across teams with minimum imposition on an individual's daily work. They choose how they fit in.

The courses cover theory using examples, case studies, exercises and activities. 

Reach across your organisation, affordably, and uplift capability with minimum impost.
►►practical E-learning 

Insights facilitated online

Most popular. Adds three 1.5-2 hour online facilitated sessions to the Insights Online program. It provides for engaging activities between participants.

They also practice operating online, a necessary modern skill.

Can also be coupled with a 3-hour face to face session.  Powerful!
practical 1-day courses

Insights face to face

This approach maximises facilitator interaction.

Participants undertake the majority of the theory online, about 2-3 hours, maximising the opportunity for engaging, experiential, activity and coaching when face to face. 

That's far more valuable use of time than a talking head at the front of a room!
intensive 2-3 day courses

Masterclasses

Ideal for lifting the capability of a team, or an executive cohort, quickly.

Highly experiential offsite courses with a fully integrated program, combining theory and practical immersive activities that each build on the experience of the one before.

Explore our themed programs

Commercial Acumen & Practical Practices

Originally two programs, we have merged them to provide more flexibility. Commercial acumen is a way of thinking, not a process or skill. Sure, there are some skills like negotiation, but then even that is better thought of as a way of solving problems and finding agreement with people.

The practical practices go hand in hand, overlap: better communication, better options, better meetings, numeracy and literacy for business... 

Whatever you think of the big consulting companies, they get this stuff right. We unlock the secrets. 

Don't expect your people to develop skills only through osmosis and experience. Don't leave your teams development to chance

Retail & Customer Service

Helping keep front line staff safe. 

Courses designed to support them with tools to deal with aggressive customers and armed robbery.

Developed with support of and in conjunction with retail industry bodies who are in the "hot seat".
Engaging short courses, delivered online with individual exercises.

Accessible, affordable and timely.






Bespoke Training

What you need, when you need it. 

Kiah Academy is built on a suite of products focussing on practical practices and commercial acumen. Throughout its development it has constantly morphed in content and focus as clients asked for more, different. Your needs change so should our delivery. Don't be afraid to ask for more.

Underpinning Kiah Academy is our capability to build affordable, engaging, timely training.  You can spend millions on developing online training. We don't. The opportunity to provide training across your organisation, affordably, when you need it is available. You don't need a Rolls Royce to get from A to B effectively.

Induction! A lost opportunity to get everyone on the same track, every time.  Contract management plans that are never read? Align everyone to your project and avoiding passing down practices through hearsay and interpretation. We have delivered induction, WHS, cultural change programs, through to vehicle and facility induction and safety briefs.

Think broadly. It's your business, what will make it better? It can be affordable, quick and effective.  Give us a call. 

Why choose Kiah Academy?

Some of our clients include:

  • Department of Defence 
  • Department of Infrastructure, Transport and Regional Development
  • Department of Foreign Affairs and Trade
  • Queensland Government
  • South Australian Government
  • Geoscience Australia
  • Services Australia
  • National Disability Insurance Agency
  • Retail Drinks Australia
  • NEC 
  • Fujitsu 
  • Alcatel Lucent
  • The Front Project
  • The Dulux Group
  • Hewlett Packard
  • Oracle
Kiah Academy arose from our consulting engagements in assisting both commercial and public sector clients through difficult negotiations and dispute resolution. We needed to uplift their team's capability to participate effectively, Negotiation training was borne. 

We don't do things half-heartedly, so we invested in research and development, and attended Harvard and Edinburgh business schools. We developed our own case studies drawn from our experiences working within and alongside the public sector.

At the request of some clients, we extended the offerings to a broader suite of practical practices. They are founded on our internal training, the secret sauce of consultants. Designed to uplift the effectiveness of our teams, quickly.  Now available publicly. 

You can design a program for your team around commercial practices, contracting and contract management. Alternatively, you can build a focus around the practical practices of communication, critical thinking, presentation, persuasion, influence, negotiation and bias.

If you are in industry, you might want to add some modules on dealing with the public sector. 

The content is modular, so you can choose the modules most important for your team and your circumstances. Just choose the delivery method, and we will work with you to structure a program that meets your needs.

If those options don't suit your needs, talk to us anyway. who knows what's possible.    

Find Out More

For more details on our Kiah Academy course offerings, or to discuss a tailored course for your organisation, please submit your details below.

        An excellent masterclass series... high in rich content and I spent much of the night after the class thinking deeply about the concepts and approaches outlined. 

— Masterclass participant

        Clear, concise and lots of value.
— Online participant
        I can safely say that I will be putting into practice in short order, ideas learnt and inspired by the class. 
— Insights course participant